About Us


Mission Viejo Auto Collision

For over twenty years, our family has been in the Auto Body Repair Business. This experience serving clients from Irvine, Mission Viejo, Laguna Woods, Laguna Hills, Laguna Niguel, Lake Forest and other Orange County cities has built a strong and lasting reputation for us. It also means you get the job done right the first time with Mission Viejo Auto Collision.

We also have twenty years of experience working with insurance companies. This helps us understand what is necessary for them to get your car repaired, and cut through the red tape to save you time and minimize stress.

Mission

Over the last 30 years and for the next 30 years our sole mission has been, and will remain to be recognized as the collision industries first choice in customer service and quality repairs.
We expect and are willing to be held accountable for our actions by our customer base and teammates alike because we will be guided by our value system.

  • Strength
  • Knowledge
  • Excellence
  • Pride
  • Passion
  • Consistency
  • Focus
  • Integrity
  • Honor
  • Patience

 

Vision

Vision Statement To become the team, that inspires trust and delivers the most exceptional customer experience for everyone involved. Our customers, partners, stake holders and teammates.
Through transparent communication, being accountable for our actions. By providing seamless execution and having the “What ever It Takes” mentality.

Craftsmanship

Whether you are in Irvine looking for an auto body shop or an auto collision repair center in Orange County, Mission Viejo Auto Collision should be your first choice. From small dings to major collision damages to body sections, our professional craftsmen take special care of your car. Our strict attention to details throughout the repair process runs from straightening out the frame to the final piece of trim. Each operation is individually checked to meet the highest of industry standards. Your car will look like new.

Reliability

We at Mission Viejo Auto Collision are perfectionists who firmly believe in the old adage of measuring ten times and cutting once. With our cutting edge auto body repair center, we will get the job done right the first time. Reliability is just one of many important traits on which we pride ourselves.

Quality Service and Commitment Guarantee

Our quality service is backed by our commitment guarantee. If for some reason you are not initially satisfied, we will be more than happy to make things right at no additional cost to you. Our commitment to you, and not just your car, is what makes us the best auto body shop in Orange County.

Meet The Director

Todd Hesford  

Director, Mission Viejo Auto Collision

“What fuels me in life is my inner desire to help people in their time of need.”

Where Todd’s brother Mark is the true embodiment of a mechanic, Todd is the flip side – he enjoys helping people get back in the drivers’ seat. His favorite moment in a day is seeing a customer smile due to the service they received and the contentment in their restored, finished vehicles.

Todd’s journey began 18 years ago when he needed a part-time job as a teenager. His brother Mark was a big believer in hard work, and had Todd learn the business the same as he did- from the ground up. He began by sweeping floors and cleaning cars. Soon there after, he started learning from the expert crew around him.

Leaving the shop floor for the front office, Todd found his true calling. He gets to do what he loves, making life easier for someone who’s just been through an accident. By acquiring a team with integrity, educating and speaking with insurance adjusters so you don’t have to, and explaining the repair process to you from start to finish, Todd makes sure information is communicated with ease and efficiency.

Like his brother, Todd enjoys staying one mile ahead of the competition by attending industry symposiums about how technology is shifting and learning how to better serve his customers. Todd’s thirst for knowledge in this ever-growing industry combined with his open and honest form of communication is the perfect vehicle to get you off the side of the road and back into the drivers seat.